Award-Winning Craftsmanship for More Than 100 Years

McFarland’s Shoe Repair is a third-generation family business founded in 1918. Owned and operated by Jim McFarland, the business has been serving Lakeland, FL since 1967.

McFarland’s is a full-service shoe and leather repair business. In addition to shoes, we can fix your handbags, luggage, belts and other leather items. We use only the best quality materials so your items leave our shop better than new. We also carry a full line of shoe care and comfort products to help you keep your shoes looking and feeling better at home.

McFarland’s also features award-winning craftsmanship. Jim McFarland won the 2002 Grand Silver Cup in the Shoe Service Institute of America’s Silver Cup Contest. This is the shoe repair industry’s top award for craftsmanship and, having reached that pinnacle, Jim continues to set the standards for quality craftsmanship as a judge for the contest and a leader in the industry. In addition to the Grand Silver Cup, Jim has received more than 20 awards for excellence in craftsmanship from around the world.

Meet the Team

Our enthusiastic and talented staff looks forward to serving you.

Jim McFarland

Owner and Master Craftsman

Jim McFarland learned the shoe repair trade from his father, growing up in the business he took over in 1986. Jim is a master craftsman. He has received more than 20 awards for craftsmanship including the prestigious Grand Silver Cup from the Shoe Service Institute of America (SSIA).

Jim is a leader in the shoe repair industry having served several terms on SSIA’s board of directors as well as two terms as president.

Debbie McFarland

Owner

Debbie McFarland began work at McFarland’s Shoe Repair in 1982 and is knowledgeable in all aspects of the shoe repair business. Debbie is co-owner of McFarland’s Shoe Repair and is in charge of customer service. 

Tori McFarland

Social Media Marketing Director

Questions?

Do you have questions about who we are, what we do or an item you need repaired? Click the button on the right to contact us.

Judy MacSwordsJudy MacSwords
04:15 07 Jan 23
I cannot say enough about this place. I have special needs and Jim did an incredible job. Even though I no longer live in Florida, I still shipped my shoes for repair. It's obvious why the have stayed in business for 100 years. Customers come first. A big thank you! 👍
Scott ColterScott Colter
21:25 01 Nov 22
Thanks to McFarland’s Shoe Repair I have my boots back in great condition. Jim replaced my soles and cleaned them up nice. Danner does not make this model anymore so it was well worth the recondition to get my boots back. I highly recommend his service as he was very helpful in helping me decide the choices for repair.
Nathaniel HillNathaniel Hill
17:03 16 Aug 22
If you’re looking not only for the finest craftsmanship but the most attentive customer service, look no further. The work speaks for itself, but so does Jim’s going out of his way to sort out a hiccup in the shipping process (which was entirely caused by me).Cobbling like this is a rare thing to behold.
Starr MannStarr Mann
17:39 08 Jun 22
I can't say enough about how pleased I am about the work that Jim McFarland and his staff did on my 27 year old Lucchese caiman boots. I spoke to Jim about what I wanted and he counseled me on his recommendations. The results speak for themselves. I'm hard to please but McFarland Shoe Repair has won my business and I highly recommend them. If you have prized shoes or boots, this is your cobbler. Look no further.
melissa cerramelissa cerra
19:05 28 May 22
Was able to repair my heels in under an hour. Drove all the way from 4 corners and would drive there again. Very friendly and pricing was what I expected.
Michael GargiuloMichael Gargiulo
15:26 28 May 22
Outstanding, as always.For anyone looking for an actual, factual, real deal cobbler, this is the only choice. Don't waste your time, elsewhere. Jim is genuine article, with ALL services available.
J Morrow, MTJ Morrow, MT
10:30 04 May 22
I have gone to McFarlands over the years to have dance shoes for a high schooler, and recently I went to have a zipper on a purse repaired. The zipper functioned but wouldn’t stay together. It was a simple fix, and it took only a few minutes. My wife loves this simple purse and was elated by the fact it works again. It’s the little things and I’m thankful trades like this still exist.
q buiq bui
15:02 25 Apr 22
Jim's work speaks for itself as he's been in the industry for many year. He is very knowledgeable and friendly. I would recommend his shop to anyone .
Kristina LynnKristina Lynn
13:25 15 Mar 22
Very friendly staff. The store is kept clean and the service is wonderful. Highly recommended
Hokagé NinjaHokagé Ninja
03:08 01 Mar 22
I highly HIGHLY recommend McFarlands! 1st time customer and I sent in two Loake shoe/boots for Triumph toe plates. Tracking shows delivery to them on Tuesday, February 22 at 10:55 A.M. at Front Desk. I received both back today Feb 28! less than one full week! And they are perfect! They will be getting all my shoes in the future!
Dennis GangwerDennis Gangwer
20:57 26 Feb 22
John has been restoring my Alden’s for over 20 years. His work is unparalleled, truly an artist. Would never trust my shoes to anyone else
Vivian BlairVivian Blair
20:17 24 Dec 21
Brought in two pairs of shoes, one needing to be widened and the other needing sole reattached. They were honest about the one for the sole in that it would probably not be worth the repair due to the construction of the shoe. The repair might not hold, so I really appreciate the honesty. The pair to be widened was perfectly done though! I can now wear them comfortably. Definitely recommend them!!
Maile KuikahiMaile Kuikahi
01:54 28 Nov 21
They helped put more holes in my shoe strap so it would fit me. 10/10 would recommend. Very nice.
Jabba SanJabba San
23:51 13 Nov 21
I have sent a number of pairs of vintage Florsheim’s to Jim for recrafting. The quality of workmanship is top notch, If you have a question or need his opinion on what to do. I have always found him fair and honest. Highly recommended.
kathleen schulzkathleen schulz
18:26 18 Oct 21
I took a pair of boots that needed to be resoled to Mr. McFarland. They had thin soles to begin with. The first thing he asked me was, "How do you feel about these boots?" Who asks that??? I said, "I love them!" He said, "Ok, here's what we can do," and he explained what he could do to save my boots! I picked them up polished and looking like new! I heartily recommend Mr. McFarland's Shoe Repair!
Rebecca ThompsonRebecca Thompson
23:13 03 Oct 21
I've used McFarlands Shoe repair for sole replacements, shoe shining and shoe stretching. They do a fantastic job! They are professional and offer excellent services at fair prices.
Mandy FerrellMandy Ferrell
20:23 30 Sep 21
They fixed my daughter's tap shoes into clogging shoes. The turn around was pretty fast.
Ron Thompson, JrRon Thompson, Jr
23:26 19 Jul 21
After my shoes took an epic journey that took nearly a month and a half to arrive at McFarlands via USPS Express Mail(!), Jim resoled my well-used pair of Allen Edmonds Walden loafers and sent them back nearly new and wonderfully polished in under two weeks (he used FedEx...!) This was the second pair he refurbished for me, and I can hardly wait to wear out my pair of chili Allen Edmonds Woodstocks, so they can get the McFarland treatment!Update...sent a second pair and had Jim blind stitch the soles and add toeplates. Note the extra details like the removal of the inside corner of the heel to prevent catching on the trousers. And they look fantastic!
IC AusIC Aus
20:08 08 Jul 21
Happy to have found this gem of a store! Thank you, and I totally recommend! 👌🏼
NUC 272NUC 272
15:36 26 Jun 21
I requested to add restaurant-approved slip-resistant soles to new boots. They shaped the sole of the boot to best marry a new sole to the boot professionally. The service was very friendly and they were very knowledgeable in questions I had asked. This is a business I would absolutely come to again for shoe-related needs.
Nathan CastleNathan Castle
18:33 18 Jun 21
McFarland's is simply the best around. I have used them several times over the past 7 years. Quality work and great customer service.
Ray ChurchRay Church
23:08 15 Jun 21
I have had this repair shop work on several boots I own. Without fail their work is always outstanding. And I am an actual customer!!
Stephen HendersonStephen Henderson
15:57 31 Mar 21
I mailed from out-of-state my Tod's loafers to McFarland's Shoe Repair for new combination heels and stacked leather heel blocks. Jim was immediately responsive in his helpful replies to my questions regarding heel selection and job workscope. The work was performed quickly and masterfully. Truly a world-class cobbler, with great customer service.
Seeking TruthSeeking Truth
12:17 14 Mar 21
Found McFarland Shoe Repair through a friend of mine. After speaking with Jim, he assured me that my Vintage Florsheim Shoes, (4) of them, would look like the day they came from the Original Florsheim shoe company. I sent them to him via FedEx, after 2 weeks he was finished and they were returned to me. I can attest that my shoes looked better than what I expected.I purchased the JR soles with JR heels and triumph toe taps. What a huge difference, I was 100% satisfied and Jim posted my shoes on Instagram. Highly recommend McFarland Shoe Repair, even if you’re sending them from a different state like I did.Thank you JimRespectfully,Homero
Jeremy HuskinsJeremy Huskins
18:25 23 Jan 21
The best of the best! Jim knows his stuff and his prices are great. A true craftsman and artist with his work. If you need assistance, McFarland Shoe Repair is the place to go!
Bruce SabinBruce Sabin
22:06 07 Jan 21
I have been here a few times and the work always exceeds my expectations. They do amazing work and I highly recommend them for not only shoe repairs but any other leather work. I've had them replace the zipper on a leather jacket and change the length of a belt that was too long, as well as repair shoes.
Ginger SadekGinger Sadek
17:16 24 Nov 20
So nice and they do a wonderful job. I have had many boots repaired here in the past and this last time I needed additional holes in my belt and they were fast and kind. Def recommend.
Kay SearsKay Sears
14:09 21 Nov 20
Amazing work, super nice people and great prices! I brought in a battered pair of Cole Haan loafers (my husband has had longer than our relationship!) and they completely restored them. Fast too for such amazing work! While there i saw people picking up an antique picnic basket, boots and purses. I'm so happy to have found them 💓
scott sneadscott snead
21:49 22 Sep 20
Mcfarlands is my go to placeA] family ownedB]personal servicec]high quality work all the timeKeeps me up and running with all shoe and leather repair needs.Highly recommend to anyone needing a reliable shoe shop to go to!!Scott Snead
JoanneJoanne
17:45 22 Sep 20
My husband is a US Marine in an infantry battalion and walks many miles in his boots. He came home on leave. So, I took his boots in to get re-soled. McFarland's Shoe Repair did an amazing job on his combat boots. Now he can walk another 500 miles. Thank you for you outstanding service. Good Bless our Troops. Trump-2020
Jadrian ClarkJadrian Clark
09:01 22 Sep 20
Jim is an absolutely amazing craftsman. He has been at the top of his profession for many years and is extremely knowledgable and talented. His ability to bring shoes back to life and in some cases even better than when you first bought them is remarkable. He uses great materials and products, so you will leave satisfied and feeling like you gained a lot of value. Aside from his great skills, his personality and customer service are what separate him from the competition. You would be hard pressed to find a more sincere, friendly and kind hearted man. He will do right by you!
Anthony DellettAnthony Dellett
19:50 21 Sep 20
Jim and crew do nothing but the best quality work. I sent him a pair of shoes that I did a custom dye job on and he did an amazing job resoling them in a way that matched the work that I did. Not only did he do an impressive job, he returned the shoes in less than a week!
denise griffindenise griffin
18:54 04 Sep 20
Oh, my!Like better than brand new.Wish I had taken a "before" photo.My husband is so hard on shoes.Thankful a friend recommended we try them out!
david kuehldavid kuehl
22:10 30 Aug 20
Well do repair, great value
Michael GilletteMichael Gillette
21:13 19 Jun 20
Sent in a pair of AE Walnut Strands to have toe caps and JRR heels put on. Could not be happier with the results! Quick process, great customer service, and fantastic workmanship.
Dan ReedDan Reed
18:15 28 May 20
Fixed up a couple pairs of boots I had overused. Cheaper than buying new boots and I ended up with a better sole than if I were to have bought new boots.
David LevinDavid Levin
09:21 08 May 20
I first started using Jim after chatting with him on Social media, and expressing issues and concerns I had with the last cobbler I used. Jim was quick to respond and more than happy to have the shoes mailed in. Once he received them, he provided regular updates, pictures of work, just top notch customer service which is just as, if not more important than the shoe repair work. Fast forward to today, he’s worked on at least 10 pairs of my shoes, never once, was the work or the experience less than impeccable. Jim values the relationship with his customers, and when supporting a small business I prefer to support those like Jim who genuinely appreciate and care for his customers. This was evident by the fact whenever I see my shoes in his shop, or packed and returned, he cares for the shoes. He doesn’t stack them on top of one another in a dirty closet or cabinet. He cares for the footwear just as if they were his own shoes.His knowledge of shoe repair may only be exceeded by his knowledge of the anatomy of the foot. No matter the request, no matter the issue with your shoes or the fit of your shoes, Jim is your man. Not to mention his pricing is extremely reasonable!To be honest, I have a pair on the way to him now!
Matt WinterMatt Winter
16:36 06 May 20
I had been looking for a cobbler that could resolve my pair of Allen Edmonds 6th Streets that I bought off ebay last year. They were very comfortable but needed some life put back into them. By chance I found out that Jim's store was only about 40 mins from my house. Even with this pandemic happening Jim was very responsive via Facebook. I brought the shoes to him with an idea in mind and let him have free reign over the rest. He quoted me about 2 weeks but they were done way faster than that. The price was very fair and the end result was amazing. These shoes look new but still feel as comfy as a nicely broken in pair of AE shoes. I high reccomend McFarland Shoe Repair and especially liked dealing right with Jim. I also pick up a few essentials while there and I'll be back for refills and the next time I need a pair of shoes resoled. Thank Jim!
Geoffrey RussellGeoffrey Russell
01:41 23 Feb 20
Had a pair of Brooks Brothers cap-toe bluchers resoled and reheeled through the Kirby Allison program, which includes JR oak bark-tanned leather soles, JR dovetail heels (other options also available), complimentary shoe bags and shoe horn, and all work done personally by Jim McFarland.Received the shoes back in two weeks. The best work I've ever seen. Will definitely be using the Kirby Allison service again. Thanks for the great work.
Jim RealJim Real
15:15 27 Jan 20
Excellent knowledgeable service. I heard about Jim McFarland from the Allen Edmonds enthusiast group on Facebook. He’s super talented, honest and has a world wide reputation for being among the best. I will keep coming back.
Reiss LewisReiss Lewis
16:34 07 Aug 19
I do not live in Florida, though I needed a cobbler, after searching I came across mcfarlands shoe repair. I made contact, and the communication was top notch, and very friendly. I had the JR full sole and heel, which has lovely detail and stitching. I suggest the shoe shine service The prices are more than reasonable for the work you’ll receive and the customer service. Honestly, the service was really up there. I’ll be sure to send in my footwear. You’ve got yourself another customer!
lindsey townslindsey towns
21:50 19 May 19
Super nice, great quality work! Saved my favorite leather travel bag! Great price and ready in a timely fashion. Will absolutely use again!!!
John DoranJohn Doran
14:45 14 Jul 18
Cannot say enough about the incredible quality and knowledgable customer service offered at McFarland's. I've had them completely resole two pair of Allen Edmonds in the past few months and they essentially hand you back brand new looking shoes afterwards. Adding some before and after pictures of my last drop off along with a shot of both pair after a morning of polishing.The staff here know their stuff and offer very high quality polishes and waxes to keep your shoes looking great. If you need any type of repair to your leather products, McFarland's needs to be at the top of your list.
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